PEACE OF MIND

Dear Traveler,

Thank you for choosing us for your future vacation. On behalf of all of The Travel Corporation’s (TTC) 42 award-winning travel and hospitality brands that are owned and led by my family, I want to help you feel fully confident in investing your future travel arrangements and monies with us, despite these uncertain times. We recognize that in these challenging times, many travel companies are under severe financial strain and this is causing understandable concern among travelers, including some of our guests. TTC is a global business and 2020 marks a very special year for us; our first hundred years in business, always run by the same family now across four generations. Over the century, we have built and nurtured an outstanding reputation for innovative travel experiences, superb service, warm hospitality and great value.

We have learned to always conduct our business conservatively and today are fully accredited in all the countries we do business in. Being private, we usually do not release information regarding our financial position, but these aren’t usual times. I’d like to personally reassure you of TTC’s current financial strength and future longevity. To bring you peace of mind that goes beyond our commitment to a great vacation, I’m sharing some tangible financial information with you, so that you know that your monies are safe too.

Within our group of TTC brands is Red Carnation Hotels, which owns 16 spectacular properties, situated in prime locations around the world. Red Carnation Hotels is audited by the international accountancy firm Mazars, which confirms that the Company has unencumbered fixed assets in excess of US$300,000,000 at 31 December, 2019. We share this solely to give you reassurance and comfort in knowing that TTC is highly solvent. May this therefore give you, our clients and future guests, the confidence that your monies for future travel are safe with TTC and it’s brands. This is a commitment that many other travel companies are unfortunately unable to provide to you at this time.

TTC & our TreadRight Foundation remain dedicated to responsibly and sustainably connect travelers to the places we go, when we can begin exploring this incredible world again. As a passionate traveler myself, I can’t wait to go on vacation again with my wife (we celebrate our 25th anniversary this year) and three children too. Please also be assured that your health and wellbeing is at the forefront of everything we are doing right now, to prepare for when we can all begin to responsibly travel again. Our teams are working tirelessly to ensure that when we can travel again, we will have the necessary physical distancing and hygiene measures in place. Please visit our brand websites for more information.

On behalf of my family, our board of directors and all of our incredible team members around the world, please stay safe and we look forward to welcoming you on your future travel adventure, when the time is right.

Brett Tollman
Chief Executive – TTC

Book and travel with confidence

Have peace of mind that when you choose one of our 42 brands, you are choosing the leader in travel.

FINANCIALLY SECURE

The Travel Corporation, the leaders in travel for 100 years and 100% debt free.

FLEXIBLE CHANGE OPTIONS

You’re free to change your plans until 30 days before your trip.

100 YEARS DESTINATION EXPEREINCE

The world leaders in handcrafting the very best travel experiences.

MILLIONS OF HAPPY GUESTS

And 53% returning annually.

Peace of mind

On your travels with us

We are committed to your well-being

We have all adapted to this new world, where it’s imperative for us to take additional hygiene measures. That’s why you can travel with us and be assured that we have put numerous new measures in place to elevate our hygiene standards and protocols. The well-being of our guests and team has always been, and always will be, our primary concern.

In this new, fast changing COVID-19 era, we are doing all we can to adapt to new requirements and expectations. Here are some important new steps and procedures that we have implemented to enhance hygiene protocols, to comply with physical distancing requirements by relevant government authorities and to give you the peace of mind when you are traveling during these new times.

Trained Travel Directors

On-The-Road Protocols

24 / 7 Support

Physical Distancing

Partners & Standards

Always In The Know

Expertly trained Travel Directors

Travel Director training equips them with enhanced hygiene and physical distancing procedures. During your trip, they will operate with a duty of care and monitor the hygiene etiquette of our guests, reacting and advising as needed, to ensure high standards are maintained. Before you travel, we will also keep you well informed about new protocols required in these areas, and ask that you cooperate with and heed the advice and direction of our Travel Directors while on your trip. Our Travel Directors have preventative measures in place to try and ensure your well-being and in the event that any unexpected issues arise on trip, they will activate additional protocols.

Stringent on-the-road protocols

Our customized luxury coaches are sanitized before the start of your trip and have always been kept to very high standards. Following the outbreak of COVID-19, we have taken additional measures to elevate our hygiene and sanitary practices in accordance with guidance from the World Health Organization (WHO) and as required, applicable government regulations. Our Driver training provides them with the latest hygiene protocols. They will clean and disinfect all surfaces including handrails, door handles, tables, seats, air-conditioning filters and overhead lockers on a daily basis. All our guests are asked to follow hygiene practices recommended by the World Health Organization (WHO) including the thorough and regular washing of hands and sanitizing when required. Hand sanitizer is freely available on board for your use throughout the day. Please bring your own washable face mask and gloves with you, and additional hand sanitizer to make you feel comfortable, as these will be required to be worn in public in some countries. Should an unexpected situation arise, additional face masks, rubber gloves, antiviral sprays and wipes will be available for guest distribution on all trips.

A full team of support 24/7

It’s not just your Travel Director, Tour Manager, Driver or Captain who will be taking care of you. Behind the scenes, our operations and guest support teams are in contact with them and on call 24/7, so you can rest assured that you’re in good hands.

Trusted Partners, exceptional standards

We are very selective in who we work with and choose to only use hotels, restaurants, ground handlers and venues that take the well-being of our guests as seriously as we do and agree to meet expected guidelines and specifications. We only work with establishments that we are confident will consistently adhere to our standards.

Physical distancing

Adapting to the right size groups, based on government distancing requirements, you can rest assured that you will travel with the comfort of your own personal space. Have peace of mind that all of the experiences, hotels and restaurants you’ll enjoy on your trip have been vetted to ensure they adhere to physical distancing and hygiene guidelines.

Always in the know

As part of The Travel Corporation (TTC) , all of our brands are kept up to date with all government advisories and travel alerts on a daily basis and is continually in touch with all of our partners on the ground in each destination. Also, rest assured that during your trip, our teams work to ensure our supplier partners (hotels, restaurants, museums and other venues) are also applying the same standard to these new hygiene and distancing protocols, to the extent possible.

our 100 year stories

JANUARY

Driven by Service

FEBUARY

Valentine’s Day

MARCH

International Women’s Day

OUR NEXT 100 YEARS

Looking towards a bright future together

JULY

International Friendship Day

AUGUST

TTC’s 100th Birthday

SEPTEMBER

World Tourism Day

MEET SARAH

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Personal responsibility – COVID-19 warning

We have introduced these enhanced hygiene protocols – for you, our guests, and our team members. An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the World Health Organization (WHO) and government health bodies, senior citizens and guests with underlying medical conditions are especially vulnerable. We ask that you please take personal responsibility for your wellbeing. This begins with packing any personal protective equipment and sanitisers you require. Please adopt physical distancing and hygiene practises throughout your pre-trip travel arrangements and follow all health instruction whether physical signage, or requests from our professional staff once you are vacationing with us. In choosing to travel with us, you voluntarily assume all risks related to exposure to COVID-19. Let’s help keep each other safe and healthy.

Our family of brands

Asia

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We are committed to your well-being

We have all adapted to this new world, where it’s imperative for us to take additional hygiene measures. That’s why you can travel with us and be assured that we have put numerous new measures in place to elevate our hygiene standards and protocols. The well-being of our guests and team has always been, and always will be, our primary concern.

In this new, fast changing COVID-19 era, we are doing all we can to adapt to new requirements and expectations. Here are some important new steps and procedures that we have implemented to enhance hygiene protocols, to comply with physical distancing requirements by relevant government authorities and to give you the peace of mind when you are traveling during these new times.

We are committed to your well-being

We have all adapted to this new world, where it’s imperative for us to take additional hygiene measures. That’s why you can travel with us and be assured that we have put numerous new measures in place to elevate our hygiene standards and protocols. The well-being of our guests and team has always been, and always will be, our primary concern.

In this new, fast changing COVID-19 era, we are doing all we can to adapt to new requirements and expectations. Here are some important new steps and procedures that we have implemented to enhance hygiene protocols, to comply with physical distancing requirements by relevant government authorities and to give you the peace of mind when you are traveling during these new times.

Travel Styles

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