TTC 100

From our generations to yours

Rediscovering Travel

Dear Traveler,

I write to you as the world is slowly, cautiously starting to reopen, and those of us who love to travel and serve travelers are beginning to explore how and what that means in this new era.

Speaking for my family and each brand at TTC, we are looking to this next phase with travelers’ health and wellbeing at the very center of what we do. Just as we all faced a steep learning curve with the travel shutdown back in March, so we now have a great deal to understand about how, where and when we will travel again in the weeks, months and years ahead. Toward that end, those of us at TTC have been doing a great deal of reading, research and collaborating with others in the industry to understand and implement the appropriate hygiene and distancing protocols to best serve the wellbeing of YOU, our travelers and guests.

At the same time, we have been reflecting on the role that travel will play in healing our world. We humans are not built for a lockdown – we are, by nature, gregarious. Current estimates project that by the end of 2020 over 100,000,000 people around the globe who work in travel and tourism will be unemployed. When the time comes – and when you feel comfortable to travel – your journeys will play an essential role in the recovery of these individuals’ livelihoods, their families and their communities. 

While much will change in the world of travel, some things will not. Those of us at TTC have always been guided by the passion of working as a unified team to deliver the best service, most immersive experiences, and overall holiday values. We have long been driven by the core beliefs that we must make travel personal and make travel matter. Going forward, both of these tenets will become even more important.

The personal aspects of travel have now been expanded to include an intense focus on traveler wellbeing, as every brand within TTC has taken on new practices to ensure our guests’ health. We invite you to visit TTC.com/comfort and watch the short video where you’ll learn about the new protocols we’ve put in place for the year ahead. These include an industry first – a Wellbeing Director on every guided holiday provided by Trafalgar, Insight Vacations, and Luxury Gold (excluding Australia & New Zealand). You’ll also learn about the new state-of-the-art, non-toxic and eco-friendly “Premium Purity” hygiene technique for electrostatic cleaning we are rolling out at all Red Carnation Hotels and onboard Uniworld’s entire fleet of owned ships.

Just as travel will become more personal, it will also matter more in numerous ways within the three realms in which we work with our own TreadRight Foundation – Planet, People, and Wildlife. For example, the lack of travel this year has had a very negative impact on endangered wildlife populations in Africa, where those without work have resorted to poaching so as to feed their families and just survive. Our three TreadRight ambassadors have recently completed some beautiful and moving short videos, which we invite you to watch here.

As the doors of travel open again, we look forward to resuming and expanding the positive impact travel can have on the world, as described in the TreadRight Pledge. (If you have not yet taken the pledge, we invite you to join us, committing to make your future travels matter.)

As we all start to find our travel legs again, it is natural that we begin to travel where we feel safest, close to home. TTC brands have designed and introduced new immersive “near not far” holidays in the United States, Canada, Australia, New Zealand and South Africa. We invite you to visit Trafalgar and Insight Vacations to learn more, as well as to take special note of new itineraries by Contiki, offering adventures for our next generation of travelers (18 to 35 years old), for whom these past months of isolation have been particularly challenging.

And for those whose travel dreams are set on distant shores – so are ours. Please visit TTC.com/comfort to learn about our new, more flexible cancellation policies for travel in 2021 and 2022. While it may be too early to travel, it is definitely not too early to dream and make initial travel plans for next year. We have put these policies in place so you can book with confidence. Please also look for some compelling special offers coming from now through the end of this year, to help make your travel dreams come true.

New payment options are also available for those looking to pay over time or use a third party payment site like Uplift (In the USA and Canada) or ZipMoney (in Australia, New Zealand and the UK) both of whom we work with today, and are integrated into our booking systems too.

Whenever you, personally, feel comfortable to travel again, we will be there for you. For now, we invite you to armchair travel with us with virtual tours, recipes, and travel updates from TTC’s Brands. There you’ll also learn about the range of travel styles we offer, from luxury river cruises and hotels to guided holidays, independent travel and adventure experiences, for individuals and families traveling together, for all ages and types of travel.

When the time is right, we look forward to serving you, as we have for over 100 years, helping you find the right pace to rediscover travel – and see the world anew. Until then, may you and your loved ones all stay safe and be well.

Sincerely,

Brett Tollman
Chief Executive – TTC

Explore our story

100 Year Stories

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Our First Century

our 100 year stories

JANUARY

Driven by Service

FEBUARY

Valentine’s Day

MARCH

International Women’s Day

OUR NEXT 100 YEARS

Looking towards a bright future together

JULY

International Friendship Day

AUGUST

TTC’s 100th Birthday

SEPTEMBER

World Tourism Day

MEET SARAH

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Asia

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Travel Styles

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Our First Century

DRIVEN BY SERVICE

January

OUR GREATEST LOVE STORY

February

SUPPORTING WOMEN

March

EARTH MONTH

April

INTERNATIONAL DAY OF FAMILIES

May

GRATITUDE

June

INTERNATIONAL FRIENDSHIP DAY

July

FROM GENERATION TO GENERATION

August

VOICES OF OUR TRAVELERS

September

INNOVATION

October

AS THE WORLD REOPENS

November

LOOKING FORWARD

December