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Our Purpose
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OUR PASSION

OUR PURPOSE

OUR PEOPLE

OUR BRANDS

PASSION FOR TRAVEL

TRAVEL INSPIRATION

SPECIALIZED TRAVEL

OUR CULTURE

OUR TEAM

OUR HERITAGE

TTC SUSTAINABILITY

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SIGHTSEEING

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NEXT-GEN


TAILOR-MADE

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UK & Rest of the World Cookie Policy Cookie Policy

Last reviewed: March 14, 2024

  1. ABOUT THIS POLICY
  2. ABOUT US
  3. COOKIE LAW
  4. TYPES OF COOKIES AND PURPOSE
  5. CHANGES TO OUR COOKIE POLICY
  6. HOW TO DISABLE COOKIES?
  7. REJECTING COOKIES
  8. “DO NOT TRACK”
  9. FURTHER INFORMATION
  10. CONTACTING US

1. About this policy

This Cookie Policy (“Policy”) describes The Travel Corporation’s collection, use, and retention of the cookies present on the website.

Cookies are simple text files that help coordinate The Travel Corporation’s website servers and your browser to display the full range of features offered by us. These features include hassle-free automatic logins and authentication, shopping cart functionality, third party ad serving, ad management, preference setting, and language setting, among others.

We require your consent to process cookies, unless you provide us with your personal information, for instance for registration, placing an order, or complete online forms. In this case, we may collect, store and use your personal information in accordance to our Privacy Policy. We encourage you to read this document.

2. About us

This is the cookie policy of The Travel Corporation (referred to as “we“, “us” or “our“). We are incorporated under the laws of Guernsey, Channel Islands. Our Incorporation number is 50768, and our incorporation address or registered office is Travel House, Rue du Manoir, St. Peter, Port Guernsey, GY1 2JH, Channel Islands.

3. Cookie Law

The EU and UK introduced the amendments on 25 May 2018 through The General Data Protection Regulation (GDPR) and Data Protection Act 2018. For more information please refer to the Information Commissioners Office.

4. Types of cookies and purpose

Cookies can be categorised in many ways, one is with regards to their longevity, i.e. for how long they are stored in your browser. According to this classification, cookies can either be:

  • Session cookies: temporary cookies that identify and track users within our website. These are automatically deleted by your browser when you close your browser or end the session; and
  • Persistent cookies: cookies which enable our website to ‘remember’ who you are and your preferences within our website. These cookies are stored in your browser (the specific location depends on the browser and version) for a period of time.

We assess the cookies present in our website periodically, to ensure they are aligned with the requirements of current legislation. For instance, we remove persistent cookies set to hold data for an excessive period of time, which do not meet the principle of storage limitation, as per Article 5.1.e of the General Data Protection Regulation (GDPR).

Google Ads Optimization

Marketing/Tracking

Usage

We use Google Ads Optimization for showing advertisements. Read more

Sharing data

For more information, please read the Google Ads Optimization Privacy Statement.

Marketing/Tracking

Name
google_experiment_mod*
Expiration
3 months
Function
Store and track visits across websites
Name
1p_jar
Expiration
1 month
Function
Provide ad delivery or retargeting

Google Adsense

Marketing/Tracking

Usage

We use Google Adsense for showing advertisements. Read more

Sharing data

For more information, please read the Google Adsense Privacy Statement.

Marketing/Tracking

Name
_gcl_au
Expiration
persistent
Function
Store and track conversions
Name
google_adsense_settings
Expiration
persistent
Function
Provide ad delivery or retargeting

Facebook

Marketing/Tracking, Functional

Usage

We use Facebook for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Facebook Privacy Statement.

Marketing/Tracking

Name
_fbp
Expiration
3 months
Function
Store and track visits across websites
Name
_fbc
Expiration
2 years
Function
Store last visit
Name
fbm*
Expiration
1 year
Function
Store account details
Name
xs
Expiration
3 months
Function
Store a unique session ID
Name
fr
Expiration
3 months
Function
Provide ad delivery or retargeting
Name
act
Expiration
90 days
Function
Store logged in users
Name
datr
Expiration
2 years
Function
Provide fraud prevention
Name
c_user
Expiration
30 days
Function
Store a unique user ID
Name
sb
Expiration
2 years
Function
Store browser details
Name
*_fbm_
Expiration
1 year
Function
Store account details

Functional

Name
wd
Expiration
1 week
Function
Read screen resolution
Name
csm
Expiration
90 days
Function
Provide fraud prevention
Name
actppresence
Expiration
session
Function
Store and track if the browser tab is active

HubSpot

Marketing/Tracking, Statistics, Functional, Preferences

Usage

We use HubSpot for marketing automation (automated email marketing). Read more

Sharing data

For more information, please read the HubSpot Privacy Statement.

Marketing/Tracking

Name
hubspotutk
Expiration
13 months
Function
Store and track a visitor's identity
Name
__hstc
Expiration
13 months
Function
Store time of visit

Statistics

Name
__hssrc
Expiration
session
Function
Store a unique session ID

Functional

Name
__hs_cookie_cat_pref
Expiration
6 months
Function
Store cookie consent preferences
Name
__hssc
Expiration
30 minutes
Function
Store anonymized statistics
Name
*_key
Expiration
2 weeks
Function
Store logged in users
Name
hs_ab_test
Expiration
session
Function
Store ID's of experiments and sessions for A/B testing
Name
__hs_do_not_track
Expiration
6 months
Function
Store 'do not track' signals

Preferences

Name
messagesUtk
Expiration
13 months
Function
Store browser details
Name
__hsmem
Expiration
1 week
Function
Store logged in users
Name
hs-messages-is-open
Expiration
30 minutes
Function
Store if a message has been shown

Intercom Messenger

Functional, Marketing/Tracking

Usage

We use Intercom Messenger for chat support. Read more

Sharing data

For more information, please read the Intercom Messenger Privacy Statement.

Functional

Name
intercom-id-*
Expiration
9 months
Function
Name
intercom-session-*
Expiration
1 week
Function

Marketing/Tracking

Name
intercom-device-id-*
Expiration
9 months
Function
Store a unique user ID

Zopim

Functional

Usage

We use Zopim for chat support. Read more

Sharing data

For more information, please read the Zopim Privacy Statement.

Functional

Name
__zlcmid
Expiration
persistent
Function
Store a unique user ID

WP Engine

Statistics, Functional, Marketing/Tracking

Usage

We use WP Engine for website hosting. Read more

Sharing data

For more information, please read the WP Engine Privacy Statement.

Statistics

Name
__utmzz
Expiration
8 months
Function

Functional

Name
wpe_country
Expiration
session
Function
Store location data
Name
wpe_is_consent_required
Expiration
session
Function

Purpose pending investigation

Name
rtk_gdpr_c
Expiration
session
Function
Name
rtkuuid
Expiration
session
Function
Name
rtk_gdpr_a
Expiration
session
Function
Name
rtk_p
Expiration
session
Function
Name
rtk_sid
Expiration
session
Function
Name
rtk_rps
Expiration
session
Function
Name
rtk_sat
Expiration
session
Function

Marketing/Tracking

Name
__utmzzses
Expiration
session
Function

Hotjar

Statistics

Usage

We use Hotjar for heat maps and screen recordings. Read more

Sharing data

For more information, please read the Hotjar Privacy Statement.

Statistics

Name
_hjSessionUser_*
Expiration
1 year
Function
Store a unique user ID

Google Analytics

Statistics, Functional

Usage

We use Google Analytics for website statistics. Read more

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
_ga_*
Expiration
1 year
Function
Store and count pageviews
Name
_gid
Expiration
1 day
Function
Store and count pageviews
Name
_gaexp
Expiration
90 days
Function
Store ID's of experiments and sessions for A/B testing
Name
_ga
Expiration
2 years
Function
Store and count pageviews
Name
_dc_gtm_UA-*
Expiration
1 minute
Function
Store number of service requests

Functional

Name
_gat_UA-*
Expiration
session
Function
Provide technical monitoring

Heap Analytics

Statistics

Usage

We use Heap Analytics for website statistics. Read more

Sharing data

For more information, please read the Heap Analytics Privacy Statement.

Statistics

Name
_hp2_id.*
Expiration
14 months
Function
Store and track interaction
Name
_hp2_id_*
Expiration
14 months
Function
Store a unique user ID

Bing Ads

Marketing/Tracking

Usage

Read more

Sharing data

This data is not shared with third parties.

Marketing/Tracking

Name
_uetsid
Expiration
1 day
Function
Store and track visits across websites
Name
_uetvid
Expiration
13 months
Function
Store and track visits across websites

Atlassian Jira Servicedesk

Statistics

Usage

We use Atlassian Jira Servicedesk for customer support management. Read more

Sharing data

This data is not shared with third parties.

Purpose pending investigation

Name
ajs_user_id
Expiration
Function
Name
ajs_group_id
Expiration
Function

Statistics

Name
ajs_anonymous_id
Expiration
1 year
Function
Store last visit

WordPress

Functional

Usage

We use WordPress for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
wp-settings-*
Expiration
persistent
Function
Store user preferences
Name
wp-settings-time-*
Expiration
1 year
Function
Store user preferences
Name
wordpress_logged_in_*
Expiration
persistent
Function
Store logged in users
Name
wordpress_test_cookie
Expiration
session
Function
Read if cookies can be placed
Name
wp_lang
Expiration
session
Function
Store language settings

Google various services

Marketing/Tracking

Usage

We use Google various services for website development. Read more

Sharing data

For more information, please read the Google various services Privacy Statement.

Marketing/Tracking

Name
__gpi
Expiration
Function

Active Campaign

Marketing/Tracking

Usage

We use Active Campaign for marketing automation (automated email marketing). Read more

Sharing data

For more information, please read the Active Campaign Privacy Statement.

Marketing/Tracking

Name
prism_*
Expiration
2 years
Function
Store and track interaction

Adobe Fonts

Marketing/Tracking

Usage

We use Adobe Fonts for display of webfonts. Read more

Sharing data

For more information, please read the Adobe Fonts Privacy Statement.

Marketing/Tracking

Name
Adobe Fonts API
Expiration
expires immediately
Function
Read user IP address

Google reCAPTCHA

Marketing/Tracking

Usage

We use Google reCAPTCHA for spam prevention. Read more

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Marketing/Tracking

Name
rc::c
Expiration
session
Function
Read and filter requests from bots
Name
rc::b
Expiration
session
Function
Read and filter requests from bots
Name
rc::a
Expiration
persistent
Function
Read and filter requests from bots

Vimeo

Statistics

Usage

We use Vimeo for video display. Read more

Sharing data

For more information, please read the Vimeo Privacy Statement.

Statistics

Name
__utmt_player
Expiration
10 minutes
Function
Store and track audience reach
Name
vuid
Expiration
2 years
Function
Store the user's usage history

YouTube

Marketing/Tracking

Usage

We use YouTube for video display. Read more

Sharing data

For more information, please read the YouTube Privacy Statement.

Marketing/Tracking

Name
GPS
Expiration
session
Function
Store location data
Name
VISITOR_INFO1_LIVE
Expiration
6 months
Function
Provide ad delivery or retargeting
Name
YSC
Expiration
session
Function
Store and track interaction
Name
PREF
Expiration
8 months
Function
Store user preferences

VideoPress

Statistics

Usage

We use VideoPress for video display. Read more

Sharing data

For more information, please read the VideoPress Privacy Statement.

Purpose pending investigation

Name
_utma
Expiration
persistent
Function
Store the calculation of days and time to purchase
Name
_utmc
Expiration
Function

Statistics

Name
_utmz
Expiration
6 months
Function
Store used keyword and search engine

LiveChat

Functional, Marketing/Tracking

Usage

We use LiveChat for chat support. Read more

Sharing data

For more information, please read the LiveChat Privacy Statement.

Functional

Name
__oauth_redirect_detector
Expiration
2 years
Function
Store a unique user ID

Marketing/Tracking

Name
__lc_cst
Expiration
2 years
Function
Store and track a visitor's identity
Name
__lc_cid
Expiration
2 years
Function
Store and track a visitor's identity

Calendly

Functional

Usage

We use Calendly for content creation. Read more

Sharing data

For more information, please read the Calendly Privacy Statement.

Functional

Name
_calendly_session
Expiration
session
Function
Store user preferences

Twitter

Functional, Marketing/Tracking

Usage

We use Twitter for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Twitter Privacy Statement.

Functional

Name
local_storage_support_test
Expiration
persistent
Function
Provide load balancing functionality

Marketing/Tracking

Name
metrics_token
Expiration
persistent
Function
Store if the user has seen embedded content

LinkedIn

Functional, Marketing/Tracking, Statistics, Preferences

Usage

We use LinkedIn for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the LinkedIn Privacy Statement.

Functional

Name
sdsc
Expiration
session
Function
Provide load balancing functionality
Name
li_gc
Expiration
6 months
Function
Store cookie consent preferences
Name
BizographicsOptOut
Expiration
10 years
Function
Store privacy preferences

Marketing/Tracking

Name
lms_ads
Expiration
30 days
Function
Store and track visits across websites
Name
_guid
Expiration
90 days
Function
Store and track a visitor's identity
Name
li-oatml
Expiration
1 month
Function
Provide ad delivery or retargeting
Name
li_sugr
Expiration
90 days
Function
Store and track a visitor's identity
Name
UserMatchHistory
Expiration
30 days
Function
Provide ad delivery or retargeting

Statistics

Name
lms_analytics
Expiration
30 days
Function
Store and track a visitor's identity
Name
AnalyticsSyncHistory
Expiration
30 days
Function
Store and track visits across websites

Preferences

Name
li_alerts
Expiration
1 year
Function
Store if a message has been shown
Name
bcookie
Expiration
1 year
Function
Store browser details
Name
lidc
Expiration
1 day
Function
Provide load balancing functionality
Name
bscookie
Expiration
1 year
Function
Store logged in users

WhatsApp

Functional

Usage

We use WhatsApp for chat support. Read more

Sharing data

For more information, please read the WhatsApp Privacy Statement.

Functional

Name
wa_lang_pref
Expiration
6 days
Function
Store language settings
Name
wa_ul
Expiration
session
Function
Provide access

TikTok

Marketing/Tracking, Functional

Usage

We use TikTok for video display. Read more

Sharing data

For more information, please read the TikTok Privacy Statement.

Marketing/Tracking

Name
s_v_web_id
Expiration
session
Function
Store if the user has seen embedded content
Name
MONITOR_WEB_ID
Expiration
3 months
Function
Store if the user has seen embedded content
Name
tt_webid
Expiration
1 year
Function
Store if the user has seen embedded content
Name
tt_webid_v2
Expiration
1 year
Function
Store if the user has seen embedded content
Name
ttwid
Expiration
1 year
Function
Store if the user has seen embedded content
Name
webapp_launch_mode
Expiration
session
Function
Store if the user has seen embedded content
Name
webapp_session_id
Expiration
session
Function
Store a unique session ID
Name
webapp-session-referer
Expiration
session
Function
Store referring website
Name
webapp_tiktok_privious
Expiration
session
Function
Store if the user has seen embedded content
Name
webapp_extra_data
Expiration
session
Function
Provide functions across pages
Name
webapp_original_traffic_type
Expiration
session
Function
Store if the user has seen embedded content
Name
guide-login-config
Expiration
persistent
Function
Store a unique user ID
Name
__tea_cache_tokens_*
Expiration
persistent
Function
Store a unique session ID

Functional

Name
csrf_session_id
Expiration
session
Function
Provide protection against hackers
Name
tt_csrf_token
Expiration
session
Function
Provide protection against hackers
Name
_abck
Expiration
1 year
Function
Provide protection against hackers
Name
__tea_cache_first_*
Expiration
persistent
Function
Provide load balancing functionality
Name
webapp-newuser
Expiration
persistent
Function
Store first visit to the site
Name
autoplay-config
Expiration
persistent
Function
Store configuration
Name
webapp-video-mute
Expiration
persistent
Function
Store configuration

Purpose pending investigation

Name
f
Expiration
persistent
Function

Complianz

Functional

Usage

We use Complianz for cookie consent management. Read more

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
cmplz_cookie_data
Expiration
365 days
Function
Store information about cookies that have been detected on the site
Name
cmplz_policy_id
Expiration
365 days
Function
Store accepted cookie policy ID
Name
cmplz_banner-status
Expiration
365 days
Function
Store if the cookie banner has been dismissed
Name
cmplz_consented_services
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_marketing
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_statistics
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_preferences
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_functional
Expiration
365 days
Function
Store cookie consent preferences

Divi (Elegant Themes)

Functional

Usage

We use Divi (Elegant Themes) for website design. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
et-pb-recent-items-colors
Expiration
persistent
Function
Provide functions across pages

Purpose pending investigation

Name
et-recommend-sync-post-*
Expiration
Function
Name
et-saved-post*
Expiration
Function
Name
et-editing-post-*
Expiration
Function

Optimizely

Statistics

Usage

We use Optimizely for website statistics. Read more

Sharing data

For more information, please read the Optimizely Privacy Statement.

Statistics

Name
optimizelyEndUserId
Expiration
6 months
Function
Store a unique user ID

Google Ads

Statistics, Marketing/Tracking

Usage

We use Google Ads for advertising. Read more

Sharing data

For more information, please read the Google Ads Privacy Statement.

Statistics

Name
_gac_UA-*
Expiration
90 days
Function
Store and count pageviews

Marketing/Tracking

Name
_gcl_aw
Expiration
90 days
Function
Provide ad delivery or retargeting
Name
goog_pem_mod
Expiration
persistent
Function
Provide ad delivery or retargeting
Name
ads/ga-audiences
Expiration
expires immediately
Function
Store information for remarketing purposes

Microsoft Clarity

Marketing/Tracking

Usage

We use Microsoft Clarity for heat maps and screen recordings. Read more

Sharing data

For more information, please read the Microsoft Clarity Privacy Statement.

Marketing/Tracking

Name
_clck
Expiration
1 year
Function
Store a unique user ID
Name
ANONCHK
Expiration
Function
Name
MUID
Expiration
1 year
Function
Store and track visits across websites

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
loglevel
Expiration
Function
Name
mf_*
Expiration
Function
Name
oribili_user_guid
Expiration
Function
Name
QuantumMetricUserID
Expiration
Function
Name
portal_user
Expiration
Function
Name
_opt_utmc
Expiration
Function
Name
wpe_hide_addons
Expiration
Function
Name
XSRF-TOKEN
Expiration
Function
Name
ate_session
Expiration
Function
Name
w_agcid
Expiration
Function
Name
w_refer
Expiration
Function
Name
utmParameters
Expiration
Function
Name
__gads
Expiration
Function
Name
debug
Expiration
Function
Name
divi_module_views
Expiration
Function
Name
gclid
Expiration
Function
Name
omSeen-*
Expiration
Function
Name
kameleoonVisitorCode
Expiration
Function
Name
da_lid
Expiration
Function
Name
shareasaleSSCID
Expiration
Function
Name
sas_m_awin
Expiration
Function
Name
wpEmojiSettingsSupports
Expiration
Function
Name
wp-autosave-1
Expiration
Function
Name
goog:cached:topics
Expiration
Function
Name
page_count
Expiration
Function
Name
session_start
Expiration
Function
Name
wpe_test_group
Expiration
Function
Name
__cf_bm
Expiration
Function
Name
aiDataOptions
Expiration
Function
Name
ad_clicks
Expiration
Function
Name
_tt_enable_cookie
Expiration
Function
Name
_ttp
Expiration
Function
Name
tk_ai
Expiration
Function
Name
utm_term
Expiration
Function
Name
utm_medium
Expiration
Function
Name
utm_campaign
Expiration
Function
Name
utm_content
Expiration
Function
Name
utm_source
Expiration
Function
Name
_aw_j_55049
Expiration
Function
Name
cf_clearance
Expiration
Function
Name
et-pb-recent-items-font_family
Expiration
Function

5. Changes to our Cookie Policy

We may change this Cookie Policy at any time and from time to time without notice to you, including by publishing a new version on our website. When we will make any change, we will notify you on our website of such change. You can check the top of the document to see the latest version in force. Any change will be prospective only, and we will not make any changes that have retroactive effect unless legally required to do so.

6. How to disable cookies?

As cookies are stored in the web browser used to access the website, users need to change the settings pertaining that browser in particular. Below are some of most popular browsers and corresponding links to the vendors’ guidance on disabling cookies:

  • Internet Explorer:

https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

https://support.microsoft.com/en-gb/help/278835/how-to-delete-cookie-files-in-internet-explorer

  • Firefox:

https://support.mozilla.org/en-US/kb/how-do-i-turn-do-not-track-feature

  • Chrome:

https://support.google.com/chrome/answer/95647?hl=en-GB

  • Safari:

https://support.apple.com/kb/PH5042?locale=en_GB

  • Opera:

https://www.opera.com/help/tutorials/security/privacy/

In addition, Google Analytics gives you the option to install an opt-out browser add-on for Internet Explorer 11, Firefox, Chrome, Safari, and Opera:

https://tools.google.com/dlpage/gaoptout

7. Rejecting cookies

Please note that disabling or rejecting the use of cookies on our website may result in some pages becoming inaccessible or not functioning properly.

8. Further information

Several websites explain how cookies work, offering more detail, such as www.aboutcookies.org, and www.allaboutcookies.org. (we have no affiliation with these websites).

9. Contacting us

Several websites explain how cookies work, offering more detail, such as www.aboutcookies.org, and www.allaboutcookies.org. (we have no affiliation with these websites).

10. Contacting us

If you have any questions about our Cookie Policy or about how we process your personal data, including any complaints, please contact us either by e-mail to privacy@ttc.com telephone on 01481 714337 or by post to Travel House, Rue du Manoir, St Peter Port, Guernsey, Channel Islands GY1 2JH.